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Nozzle hardware not included! (Your tub’s nozzles still stay chrome.)
Usually ready in 24 hours

Bathtub Faucet Fixtures For AIS Series Whirlpool Spa Tubs
Glossy Black
Pickup available at 458 Parriott Pl W, City of Industry
Shipping Service
- Free shipping for orders from mainland USA (remote areas such as Alaska, Guam, Hawaii, and Puerto Rico are not included).
- For small packages: 5-7 business days, Canada is not included.
- For pallet shipments: 7-14 business days, Canada is not included.
- Once your package is sent out from the warehouse, the tracking information will be sent to you via your email address.
After-sale Service
- 30-day Price Match Guarantee: Applicable only to Empava.com.
- 30-day Satisfaction Guarantee: Contact us within 30 days of delivery for returns and refunds
Warranty Service
- For common customers: 2-year warranty.
- For website subscribers: 4 year warranty (2+2).
- For warranty inquiries, please contact our customer service team at support@empava.com or (888) 682-8882.






I purchased an Empava free-standing tub that came with chrome fixtures; I wanted brushed nickel. I changed them out prior to installation and I am beyond pleased with both look and function.
Got these for a client, she was very happy with the look of it. I ordered the wrong finish but costumer support was on point with arranging a return, luckily my client ended up loving the finish that I got. I would highly recommend Empava to any future costumers!
This company is the worst company I have ever dealt with. In trying to remodel my bathroom, I have purchased 4 bathtubs from Empava. Two of the tubs showed up with the wrong tub in the box, one was damaged with missing parts, and the fourth, I was emailed after ordering and taking my payment saying that it was back ordered and that it would arrive 2 months after the original delivery date.
As bad as that all is, the worst part is the customer service, or lack of. I have spoken to the rep several times who “promised” to quick ship the missing parts for the damaged tub. I was willing to keep a damaged tub just to get my remodel complete, since getting a new replacement tub proved to be impossible. After waiting 3 weeks I have still not received the replacement parts. I have called and left messages and emailed daily, with no response. I have spent $2600, 4 times, and can’t get what I need from this company. My bathroom model is on hold and the contractor is angry for the delays that this company has caused. To say that I wouldn’t give this company two cents of my money is an understatement!! How they are in business is beyond me. I have owned a business for 25 years and this kind of customer service is unacceptable on every level.
Different color
I am very happy with the look of the Brushed Gold faucets that I purchased for my whirlpool bathtub. They are exactly what I wanted.
Interesting products but turn their backs on customers who aren't part of their immediate base
Very pleased with the appearance. Wish there were black jets available to complete the changeover from chrome.
Hello,
I requested brushed gold faucets, which I received, but the hardware around the jets is chrome. This looks tacky. How can I get the correct hardware and can it even be replaced? I'm so disappointed.
Please let me know,
Laurie Schmidt
[****]
Hi Laurie,
Thanks for bringing this to our attention. As we mentioned on the product page, Nozzle hardware not included! Due to the difficulty of changing the nozzle color and the risk of damaging the tub, we are not able to support changing the nozzle color at this time. Please allow me to apologize for the inconvenience.
Best regards,
Empava Customer Service Team
Empava Around The World
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