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Our warranty guarantees that you won't be responsible for paying for items that are covered if something unforeseen happens to your system. Discover the advantages of one of the strongest available limited parts warranties.
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Warranty Time For All Categories
Product Category Warranty
Induction Cooktop 2 Years
Gas Cooktop 2 Years
Gas Range 2 Years
Pizza Oven 2 Years
Wine Cooler 2 Years
Beverage Fridge 2 Years
Range Hood 3 Years
Oven 2 Years
Bathtub 3-5 Years


Bathtub
Warranty Covered Parts

400W blower(UL), motor(UL), Air pressure switch, shower hand, C shower chain&base, manual drain and overflow, ABS pipe, feet, chrome overflow cover, nickel overflow cover, chrome drainer cover, nickel drainer cover, LED lamp, cold and hot water switch, shower chain, electrical box, drainer, faucet, water inlet, pillow, shower base, 600MM PVC PIPE, water jet, air jet, pneumatic switch, hydrodynamic adjust, long skirt, short skirt, UL thermostat

3 Year Warranty On The Following Models:

59JT005, 59JT408LED, 67JT408LED, 71JT667B, 59FT1511, 67FT1516, 67FT1527, 67FT1528, 69FT1603, 71FT1503, WIT02, WIT373, 59FT002, 48JT011, 59JT011, 59JT319LED, 67JT351LED, 72JT367LED, 59AIS04, 59AIS06, 59AIS11, 59AIS12, 59AIS15, 67AIS01, 67AIS02, 67AIS03, 67AIS05, 67AIS07, 67AIS09, 67AIS10, 67AIS13, 67AIS16, 67AIS17, 71AIS08, 71AIS14

5 Year Warranty On The Following Models:

59FT1518, 59FT1518LED, 67FT1518, 67FT1518LED, 59FT1505
Wall Ovens
Warranty Covered Parts

Glass doors, Circuit Board, Shelf, Oils tray, Oil tray cover, Square light components, Heater, Circulating fan assembly, Overheat protector Power Board, Display board, Micro Switch, Low-voltage power supply board, Main power board, Accessibility touchpad-right, Main function touchpad-left, TFT display panel, Display PCB board, Bottom electric heating tube, Back electric heating tube, Top electric heating tube, Upper temperature probe, Lower temperature probe, Circulation fan, Cooling fan, Door lock assembly, Small square lamp
Gas Cooktops
Warranty Covered Parts

Thermal couple, Igniter, Valve, Cap for outer ring, Crown, Cap for inner ring, Black plate, 30" glass top, 36" glass top, Knobs
Induction Cooktops
Warranty Covered Parts

Fan, Display board, Main board, Power board, Right main board, Left main board, Middle main board, Ceramic glass, EMC Filter Board, Display Power Board, Foam Gasket, EGO Heating Element, Induction Coil, Spring Bracket
Gas Ranges
Warranty Covered Parts

Glass doors,UP Glass doors,Down Glass doors,thermocouple Valve, ignition needle , Circuit Board,Shelf, Oils tray, Oil tray cover, Nozzle, Electronic timer,Heater, Square light components, Circulating fan assembly Overheat protector, Power Board, display board, Micro Switch, Low-voltage power supply board Main power board, Accessibility touchpad-right, Main function touchpad-left, TFT display panel, Display PCB board, Bottom electric heating tube, Back electric heating tube, Top electric heating tube, Upper temperature probe, Lower temperature probe, Circulation fan, Cooling fan, Door lock assembly, Small square lamp, Knob, Fire cover, Pulse igniter, Round light assembly
Range Hoods
Warranty Covered Parts

Button switch, 3 speed motor, GU10 LED, SG59# switch, 4 speed motor, Motor Assembly, Light base, switch, SG64# circuit board, 3 speed button switch, PCB board, Remote control, 8 inch duct, 6 inch duct, Charcoal filter, Motor capacitor, Blower wheel, Outer duct cover, Chimney extension, Mounting accessories, E Motor, LED 1, E1 switch, F1 switch, F2 switch, PCB, P1 push button, Aluminum fan, A motor, 2m aluminum vent pipe, Steel baffle filter, ChimneyButton switch, 3 speed motor, GU10 LED, SG59# switch, 4 speed motor, Motor Assembly, Light base, switch, SG64# circuit board, 3 speed button switch, PCB board, Remote control, 8 inch duct, 6 inch duct, Charcoal filter, Motor capacitor, Blower wheel, Outer duct cover, Chimney extension, Mounting accessories, E Motor, LED 1, E1 switch, F1 switch, F2 switch, PCB, P1 push button, Aluminum fan, A motor, 2m aluminum vent pipe, Steel baffle filter, Chimney
Pizza Ovens
Warranty Covered Parts

Oven Door Assembly, Temperature gauge, Movable wheels, Spatula, Pizza cutter, Pizza shovel, Pizza brush, Hooks, Firebrick, Door handle
Wine Coolers
Warranty Covered Parts

lower fan,upper fan,inner decoration board, light PCB,display,TEMP. control panel,PCB, Door seal,Right Door,lock,compressor,temp. sensor,temp. control sticker,temp. control box, foot,down decoration board, shelf, lower shelf,ladder shelf
Additional customer care

Get top-quality replacement parts for free, and quick access to the Empava-trained service center.

No worries about unexpected costly replacement bills. Most of the parts are warranty covered.

Our top priority is to get you the best repair and maintenance solutions quickly and make sure 100% Satisfaction

Our Warranty Policy
We Promise

Warranty time frames and details differ based on the product category. Please contact our Customer Service Team(Telephone: (888) 682-8882/support@empava.com)  to claim our product warranty If you encounter any quality issues.

This guarantee is valid in the United States. It is non-transferable and applies only to the original purchaser, not to subsequent owners of this product; any applicable implied warranties, including the warranty of merchantability, are limited in duration to the express warranty period set forth herein, which begins on the date of original retail purchase; and no other warranties, express or implied, shall apply to this product.

Who Is Covered?

This warranty is extended to the original purchaser for products purchased for everyday home use in the continental USA.

When Will This Warranty Will be Void?

Product damaged through negligence, improper installation, accident, abuse, misuse, natural disaster, or insufficient or excessive electrical supply. Abnormal mechanical or environmental conditions or any unauthorized disassembly repair, modifications, or failure to follow the installation instructions or when product is used commercially or other than its intended purpose or damaged because of improper connection with equipment of other manufacturers. Repaired or modified by anyone other than authorized agents This limited warranty does not apply to any product on which the original identification information has been altered, obliterated, or removed, has not been handled or packaged correctly, has been sold as second-hand or resold contrary to the US regulations.

What Are Non-warrantable Items?

They include, but are not limited to

  • Light bulbs, metal, and charcoal filters are all consumable parts.
  • Improper maintenance, as well as the use of corrosive and abrasive cleaning chemicals, pads, and cleaning agents, causes natural finish and wear.
  • Abuse, overuse, freight damage (not recorded), or faulty installation might result in chips, dents, or cracks.
  • Modifications made to the device by the buyer or installation.
  • Bends and warping are brought on by shoddy installation, excessively tight fittings, or insufficient support.
  • Any loss of properties, or any cost associated with removing, servicing, installing, or determining the source of problems with our products, we are not liable for and are not covered by warranty.
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