Privacy Policy

Effective Date:June 20, 2024

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from “Site”), which belongs to Empava Appliances Inc.

Information We Collect

We automatically gather certain information about your device when you access the Site, including information about your web browser, IP address, time zone, and some of the cookies that have been set up on it. Together with this, we also keep track of the specific web pages or items you view while using the site, the websites or search keywords that led you there, and your interactions with the site.<b>We also collect the following information from you when you provide it to us: </b> <br>
Your name, email address, phone number, billing address, credit card information, and any other information you want to give us before and during the registration and subscription processes.

Information you give us when you contact us by phone or email, whether to request support or not, or when you use our products.

When you purchase our product, payment information, including billing address and credit card information, is required.

We keep the information we gather in a number of locations within our infrastructure, such as system log files, back-end databases, and analytics programs. 

How We Use Your Information

In general, we utilize the information that we gather to complete any orders completed through the Site (which includes handling your payment data, setting up delivery, and sending you bills and/or purchase confirmations). We utilize this information to communicate with you, and examine our orders for possible fraud or risk. Whenever it is in keeping with the preferences you've let us know about, send you information or advertising about our goods or services.

 Additionally, we use the data we gather to enhance and optimize our website (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

About Sharing Your Personal Information

  • Your name, email address, and other details are shared with some third-party partners when we share your personal information with them, including marketing and advertising partners. This information enables partners to: 1. Contact you with offers, services or products that may be of interest to you. 2. Provide you with their products or services.
  • You may receive advertisements from our partners that are tailored to your browsing habits and interests using cookies, web beacons, pixels, tags, scripts, device recognition, and other similar technologies.
  • If sharing information with third parties is prohibited where you live, we won't do it without your permission. Please be aware that if you use a method to conceal your location to use our Services, such as a virtual private network, you might not get our request for permission because we couldn't determine that you were in a country where your consent was necessary.
  • Also, without your permission, our partners are not permitted to use your contact information for any other reason other those mentioned above. Your payment card data won't be shared with our partners. You will be informed of who is collecting the information, whose Privacy Notice applies, and any choices you may have regarding its use if we gather information from you in connection with an offer that is jointly made by us and a partner.

Behavioural Advertising

As previously mentioned, we use your Personal Information to send you marketing communications or advertising that we think will be of interest to you. 

Visit the Network Advertising Initiative's ("NAI") educational page at for more details on how targeted advertising functions.

With the links below, you can choose not to receive targeted advertising:




Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Your Rights

You have the right to submit inquiries about your personal information.

1. Ask us to update, remove, restrict access to, or correct your personal information. We will also give information on how we use and disclose your information.

2. Ask us to tell you which of your personal information  have been disclosed.

3. You may, under certain conditions, request that we give your personal information to a third party in a structured, generally accepted, and machine-readable format. Nevertheless, we may refuse to do so if doing so would violate someone else's privacy rights or if another exception applies.

4. You can refuse marketing at any moment by reaching out to

5. In situations where we are relying on your consent as our basis for processing, you may withdraw your consent to such processing of your personal information. Your permission is revocable at any time.

Please be aware that some rights may not be used in particular situations or with specific types of information. You may be granted data subject rights in specific areas under the applicable legislation.

If you live in Europe, you have the right to view the personal data that we may have about you and to request that it be updated, amended, or destroyed. To exercise this right, please get in touch with us. Please be aware that we are processing your information in order to carry out any contracts we may have with you (such as if you make an order through the Site) or in any other way to further the aforementioned legitimate business purposes. Please be aware that your information will also be sent to countries outside of Europe, such as Canada and the United States.

Data Retention

We will keep your Order Information for our records after you place an order through the Site, unless and until you ask us to erase this information.

Notification Of Updates

We may occasionally amend this privacy statement to reflect changes to our practices or for other administrative, statutory, or regulatory purposes.


Persons under the age of 18 are not intended for our Privacy Policy. Children under 18 are not deliberately subjected to our collection of personal information. If you are the parent or legal guardian of such a kid and learn that your child has given us personal information, please get in touch with us as instructed in this privacy notice, and we'll take reasonable steps to have the information removed right away.

Contact Us

Contact us by email at or by letter at the address listed below if you would like more information about our privacy policy, have questions, or would like to file a complaint.

Empava Appliances Inc.
15253 Don Julian Rd,
City of Industry, CA 91745
Phone: +1 (888) 682-8882